Nondiscrimination & Accessibility Policy
Rice Community Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Rice Community Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Rice Community Healthcare means Hospital District No. 1 of Rice County, Lyons Medical Center and Sterling Medical Center.
Rice Community Healthcare provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Rice Community Healthcare provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Rick Ludwick.
If you believe that Rice Community Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Rick Ludwick, Compliance Coordinator, 619 S. Clark, Lyons, KS 67554, or by telephone 620-257-5173, fax 620-257-2608, or email rludwick@rch-lyons.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Rick Ludwick is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complain Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
US Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, D.C. 20201
1800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gove/ocr/office/file/index.html